The customer support team at ADP WFN is extensive and offers multiple channels for assistance, including phone, email, and live chat. They provide a wealth of resources, such as documentation, webinars, and tutorials, which can be helpful for both troubleshooting and learning how to utilize the system effectively. However, when comparing functionality and support, ADP can present a steeper learning curve which may only sometimes align with every business’s capacity for onboarding new software. The interface is clean, but some users might find it less intuitive than competitors, mainly when dealing with integrations, which can sometimes be more complex than one would prefer. When we tested the feature, we were contacted by the company by email and telephone within one business day. Another way Workforce Now helps organizations operate more efficiently is its handling of HR compliance.
ADP Workforce Now®, the all-in-one software for HR, payroll, time & more
Mid-sized organizations have the same business challenges as the world’s largest corporations; however, they typically lack the financial or technical access to world class solutions. ADP Workforce Now delivers the single solution, single service experience and single point of accountability that the mid-market needs. From training and performance management to compensation and succession planning, you can take talent management to a whole new level — and bring out the best in your people. Attract the best candidates with intelligent and easy-to-use tools and engage top talent with a stellar candidate experience — all within a single platform. Reduce the time you spend on administrative functions and focus on developing your people.
- It is designed to accommodate the diverse payroll needs of small to large companies.
- ADP Workforce Now operates from a single database, ensuring consistent and real-time data across all modules, which is vital for accurate reporting and decision-making, particularly in payroll processing.
- ADP touts the flexibility of its HRIS products for businesses of all sizes, backed by its 75 years of experience providing businesses with payroll processing services.
- Harness the industry’s most extensive and trusted source of data and insights to achieve your desired business outcomes.
As an enterprise organization, you need to be ready for whatever comes next. Confidently meet any new challenge knowing that you’ve got dependable service and scalable technology that’s designed to evolve along with your business. Conversely, startups or tiny businesses with a tight budget and simple HR processes might find ADP Workforce Now to be more than they need, both in cost and complexity. Companies that require a bare minimum, straightforward tool for a handful of employees may find ADP WFN’s extensive features unnecessary.
By contrast, ADP’s roots are in payroll processing and global HR services, including PEO services for businesses with five to 250 employees. The company also will assist with inquiries from government tax authorities and helps with unemployment claims. A big time-saving feature in Workforce Now is the product’s ability to integrate payroll processes and data with your business’s timekeeping, general ledger, insurance services and other HR-related applications.
ADP Workforce Now Feature Overview
ADP Workforce Now is an all-in-one, cloud-based platform that handles various human resources tasks, from applicant tracking to comprehensive HR management. It primarily serves medium to large businesses, providing a robust suite of tools to support HR professionals. In this review I’m going to share my analysis and evaluation from my hands-on experience with ADP Workforce Now. But first, if you’re just beginning your search for the best HR platforms, check out my picks of the best workforce management software solutions. You probably already know ADP Workforce Now is among the most popular HR products out there, but you need to better understand what’s good, and not so good about it.
Paycor claims that its streamlined processes for managing payroll and tax obligations, compliance and expenses give businesses more time to focus on developing the skills and tapping the potential of their teams. The company tailors its HRIS products for eight industries that include retailers, restaurants, healthcare providers, educational institutions and nonprofits. Solutions can also be customized for specific roles, such as HR, finance, IT, recruiting and payroll. Most businesses with fewer than 100 employees will be better served by an HR and payroll solution designed specifically for their needs. This includes ADP’s own RUN HRIS that serves organizations with fewer than 50 employees.
- The benefits admin section lets you set up benefits plans and get analytics.
- TotalSource is ADP’s professional employer organization (PEO) service that offers payroll, HR, benefits, compliance and workers’ compensation for SMBs.
- The software brings the benefit of a centralized system for managing the entire employee lifecycle efficiently.
- Our packages are designed to meet any HR and payroll needs — and to provide more value to your organization by helping your team thrive.
HR management made easier
Everything you need for workforce management in one convenient, comprehensive system. ADP Marketplace, a digital HR storefront, gives you access to best-fit solutions that securely connect and share data with your ADP platform, along with tools to build custom integrations quickly and easily. Our HR team saves one and a half hours in the onboarding process for EACH new employee. Rely on a unified cross border experience to manage US and Canadian employees. Harness the power of an HCM solution that scales along with your organization, positions your team for success and provides data-driven insights—along with ongoing support from a Client Success Executive. ADP provides us great tools and resources that allow us to think more strategically about those growth opportunities.
How does ADP Workforce Now compare with Workday in terms of features?
UKG Pro is a human capital management (HCM) system designed to meet the HR and payroll needs of midsize companies and enterprises. Both products take a modular approach that allows organizations to choose the options they want from a full slate of features that include talent management, scheduling, time and attendance and compliance in addition to HR and payroll. ADP Workforce Now is a comprehensive suite of tools designed to offer integrated payroll services, time and attendance, HR management, and talent acquisition solutions. It is a product of ADP, LLC, which stands for Automatic Data Processing, a global provider of human capital management (HCM) solutions.
Small businesses can also benefit, particularly if they anticipate scaling quickly and require a system that can grow with them. The loyal customers of ADP WFN often belong to industries where compliance, payroll accuracy, and extensive HR reporting are critical. Compliance is an area where Workforce Now outshines much of the competition. The product calculates your business’s tax liability automatically and handles all withholding and payments to tax authorities, including accurate W-2 and 1099 filings. It ensures that you comply with applicable local, state and federal regulations, as well as those required in more than 140 countries in which ADP operates. The company’s SmartCompliance feature takes care of wage garnishments, business tax credits, employment verifications and unemployment claims.
ADP Workforce Now gives you the freedom to move at your own pace—and to tackle your HR and payroll issues with intuitive tools for you and your people. Having access to invaluable data is one thing—knowing what to do with it is another. Harness the industry’s most extensive and trusted source of data and insights to achieve your desired business outcomes.
It provides an integrated solution that evolves with the latest workforce management, making it a recommended option for businesses needing an established and scalable solution. The platform offers a range of out-of-the-box or native integrations with popular software and tools, enhancing functionality in talent management, benefits administration, and accounting. ADP Workforce Now offers native integrations with popular financial, time and attendance, and productivity software like QuickBooks, ClockShark, and Microsoft Office 365.
These businesses typically have many employees, where managing diverse HR tasks with a centralized system would be easier. Teams that find the most value in ADP WFN are those looking for detailed analytics and the ability ado workforce now to automate various HR processes efficiently. Moreover, among its top features are its streamlined reporting, compliance resources, and a user-friendly dashboard that allows for effective management and engagement of the workforce.
I appreciate ADP’s centralized HRIS platform; everything from applications to hiring and payroll to performance and termination is housed in one system. ADP recently incorporated a robust analytics portal that allows me to run reports quickly and from a single dashboard. With access to the right data, you can make more-informed decisions to optimize your business and get the most out of your employees — at all points of the employee lifecycle.
